Great Deals
Nice Things
FAQ
- Are your products guarantee?
- How do I handle a return item?
- What is the return policy for broken or defective item?
- What is the return policy for non-broken or non-defective item
- Are Shipments insured?
- Who long does shipping takes?
Are your products guarantee?
Yes. We
guarantee that all
of our products will be free from defect and will be as pictured and
described
on our website. If you receives a product that does not meet
our guarantee, we will ship a free replacement at no charge to you or
credit
your account. Certain items may have an additonal
warranty from the
manufacturer. If this is the case, it will be stated in the description.
How do I handle a return item?
If
you want to return an item you purshesd for Great Deals Nice
Things and
we
will email you the instruction on how to return the shipment.
Please
Note write
your
Order ID number on the outside of the box so we can trace it back to
you. Once
we receive the return, we will credit
your account and notify you by
email.
Remember
to
contact us
first in the case of broken or defective items. Because all shipments
are
insured by us, we may not require a return if the item is broken or
defective.
Read below for the
policies on different types of returns.
Return policy for broken or defective item?
If
you receive a broken or defective item, please
contact us immediately. We will provide you instructions on returning
and / or
receiving a
replacement item. You must contact
us within 30 days of
receipt of
merchandise. Do not return merchandise without contacting us first.
Sometimes if you can see the
damage you can send us a picture of the damage and we may be able to
ship a
replacement without requiring a return.
Otherwise, we will have to mail
pre-paid return
shipping labels and
wait for the item to be returned to us before we can issue a refund or
exchange.
Policy for non-defective and non-broken item?
Returns for
non-defective, non-broken items must be made within 30 days. There will
be a
22% re-stocking fee on all non-defective/non-broken items. Shipping
will not be
refunded on non-defective/non-broken returns.
Returns
cannot be
accepted after 30 days.
Merchandise
must be
returned in it's original inner packing and must be in resaleable
condition.
Merchandise, merchandise packaging, and inner
packing must bear no
markings or
be otherwise defaced or damaged. No credit will be given for items that
do not
meet these requirements.
Shipments insured?
Yes, insurance is included in the cost of our shipping rates.
How long does shipping take?
UPS
ground please allow 7-10 business days
Orders
are
usually shipped from our warehouse within 2 business days.
The above
times are estimates from the day you place your order.
